Privacy Policy

Last Updated: 19.05.2025

1. Introduction

Welcome to Elements ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for our real estate services, or contact us through the "Talk to our team" button.

By using our services, you agree to the practices described in this Privacy Policy. We comply with the Personal Data Protection Law in Indonesia (UU PDP) and international data protection laws, including the GDPR, CCPA, and Australian Privacy Principles (APPs).

2. Information We Collect

When you engage with our services, we may collect the following personal information:

**Personal Identifiers**: Name, email address, phone number

**Communication Data**: Any information you provide through the "Talk to our team" button or email correspondence

**Device Information**: IP address, browser type, and other technical data related to your use of our website

We collect this information when you:

Fill out forms on our website

Request information about our real estate opportunities

3. How We Use Your Information

We use the information we collect for the following purposes:

**Providing and maintaining our services**: To send you updates about real estate opportunities and respond to your inquiries.

**Responding to your inquiries and requests**: To address any questions or concerns you have regarding our real estate services.

**Sending marketing communications**: To send you promotional materials about our real estate projects or opportunities, provided you have consented to receive such communications.

**Improving our website and services**: To enhance user experience and tailor content to your interests.

**Complying with legal obligations**: To meet legal, regulatory, and business requirements.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies may track user activity and collect data about your interactions with our website. Cookies are small files that may include an anonymous unique identifier, and you can control cookie settings through your browser.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties for their marketing purposes. However, we may share your data with:

**Service Providers**: Trusted third-party vendors who assist us in operating our website, providing services, or managing customer communications.

**Legal Compliance**: We may disclose your information if required by law, such as complying with legal processes or responding to government requests.

All third parties with whom we share your data are obligated to handle it securely and in compliance with relevant privacy laws, including the GDPR, CCPA, and other applicable regulations.

6. International Data Transfers

By providing your data, you consent to the transfer and processing of your personal information in Indonesia or elsewhere. Your personal data may be processed in jurisdictions that have different data protection laws than your country of residence, including Indonesia, the European Union (EU), the United States (USA), Australia, or other countries where we or our service providers operate.

We ensure that appropriate safeguards are in place to protect your personal data, including:

**GDPR (EU) Compliance**: We process personal data in accordance with the **General Data Protection Regulation (GDPR)**, ensuring that your data is processed lawfully, transparently, and with respect for your rights.

**CCPA (USA) Compliance**: If you are a California resident, we comply with the **California Consumer Privacy Act (CCPA)**, providing you with rights related to access, deletion, and opting-out of sales.

**APPs (Australia) Compliance**: For Australian residents, we comply with the **Australian Privacy Principles (APPs)** to ensure your data is handled securely and appropriately.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

**Access**: You can request to see the personal information we hold about you.

**Correction**: You can ask us to correct any inaccuracies in your information.

**Deletion**: You can request that we delete your personal information, subject to legal and contractual requirements.

**Opt-Out**: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise these rights, please contact us at contact@elementsrealestatebali.com.

8. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, use, or disclosure. While we take reasonable steps to protect your data, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Email: contact@elementsrealestatebali.com